IRCTC deploys AI to monitor railway kitchens

The AI-powered system live-streams operations from these kitchens and is integrated with a centralized War Room in New Delhi. It is designed to detect hygiene violations and operational lapses instantly, enabling prompt corrective action.

According to IRCTC officials, AI-enabled cameras can identify a range of violations, including kitchen staff not wearing mandatory protective gear such as caps or hairnets. Once a violation is detected, the system automatically generates tickets alerting the monitoring team, which then immediately informs the concerned personnel to rectify the issue.

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