Consumer Protection Authority penalises PhysicsWallah, McAfee for misleading consumers

The Central Consumer Protection Authority (CCPA) has penalised edtech firm PhysicsWallah and cybersecurity company McAfee Software India for deploying deceptive interface designs — commonly known as “dark patterns” — that manipulated users into actions they did not intend to take.

PhysicsWallah has been fined Rs 5 lakh, while McAfee has been fined Rs 1 lakh. Both companies have been directed to remove such practices from their platforms immediately, the regulator said in a statement.

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