Instagram account hacking explained: How attackers used Meta AI support tools to gain unauthorised access

Meta has fixed a security issue that allegedly allowed attackers to break into several Instagram accounts, including some belonging to well-known users, by exploiting weaknesses in the platform’s automated support system. Over the weekend, several users on X claimed that their Instagram accounts had been compromised

Attackers exploited the support system to add their own email addresses to targeted Instagram accounts. After establishing the new email connection, they were able to trigger password recovery processes and take control of the accounts, bypassing the need to access the account owner’s original email.