CPaaS providers cry foul, seek CCI intervention to scrap ₹3,100-crore tender
NEW DELHI: Communications Platform as a Service (CPaaS) providers and telemarketers have sought the Competition Commission of India (CCI) intervention to investigate the ‘restrictive conditions’ put forth by the public sector Bank of Baroda for offering bulk messaging services.
The CPaaS providers allege that the public sector bank’s request for proposal (RFP) violates public procurement norms, contradicting the General Financial Rules (GFR) 2017, and the Central Vigilance Commission (CVC) guidelines.
