Trai to scale digital consent system from 11 banks
The Telecom Regulatory Authority of India (Trai) will begin scaling up its digital consent acquisition (DCA) framework starting with 11 banks, using them as a model for a wider rollout across the banking and financial sector, Chairman Anil Kumar Lahoti said, even as integration challenges and commercial negotiations keep timelines uncertain.
The DCA framework seeks to digitise and centralise customer consents for commercial communications on a distributed ledger platform, allowing users to view, modify or revoke permissions that were earlier taken through paper forms or fragmented systems.
