European Commission ‘warns’ Meta over WhatsApp AI feature, orders rollback: Company replies with ‘OpenAI’ example

The European Commission has officially “warned” Meta and is moving to order a rollback of recent changes to WhatsApp. The Commission notified Meta that it should reinstate rival artificial intelligence (AI) assistants on its WhatsApp messaging service, after the tech giant imposed an access fee that the regulator believes is designed to squeeze out competitors.

“The Commission notified Meta that the revised policy seems to have the same effect of excluding third-party ⁠AI assistants from WhatsApp and thus appears at first sight to be in breach of EU competition rules,” the EU’s executive arm said, as per a report by news agency Reuters.