Google adds Gemini crisis features amid lawsuit over user’s suicide

Google on Tuesday announced updates to the mental health safeguards on its Gemini artificial intelligence chatbot, as the company faces a wrongful death lawsuit alleging the chatbot aided a user in his suicide.

The tech giant said Gemini would now show a redesigned “Help is available” feature when conversations signal potential mental health distress, to provide faster connections to crisis care.

When the chatbot detects signs of a potential crisis related to suicide or self-harm, a simplified interface will offer users the ability to call, text, or chat with a crisis hotline in a single click – a feature Google said would remain visible for the remainder of the conversation once activated.