Delta CEO says AI will not change flying experience but will tackle one of the biggest problems

Artificial intelligence (AI) is reshaping industries like medicine, fraud detection and more but if you want that the technology enhances your in-flight experience, Delta Air Lines CEO Ed Bastian has a message for you: Not happening. In a conversation with Fortune, Bastian said he does not expect AI to change what flying feels like for passengers but the one area where AI can dramatically improve aviation is air traffic control.

‘The real problem is in the sky, not the seat’

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