Meta opens WhatsApp to rival AI chatbots in Europe but why competitors are not convinced
Meta has agreed to allow rival artificial intelligence (AI) chatbots access to WhatsApp for the next 12 months in Europe. However, the move has drawn sharp criticism from competitors claiming that the Facebook-parent company has simply replaced one barrier with another. The announcement follows mounting regulatory pressure from the European Commission, the EU’s top competition enforcer, which threatened emergency interim measures against Meta last month. Rivals AI chatbot players complained they had been locked out of WhatsApp.
At the time, the Commission warned that Meta’s actions risked causing “serious and irreparable harm” to competing AI companies, news agency Reuters reported.
What Meta has to say
