Amazon launches AI-enabled platform to automate healthcare administrative tasks

Amazon’s cloud unit, AWS, said on Thursday it had launched an artificial intelligence-enabled platform that aims to ease access to care for patients and cut administrative work for healthcare providers.

The agentic AI-led platform, Amazon ‌Connect ⁠Health, integrates ⁠with electronic health records that clinicians use for patient verification, appointment scheduling, compiling medical histories, clinical documentation, and medical coding, AWS said in a blog post.