Delhi consumer panel orders Malaysia airlines to refund customer, penalises MakeMyTrip for deficient service
A Delhi consumer forum has directed Malaysia Airlines to refund Rs 65,802 along with interest to a city resident whose relatives’ travel plans were disrupted following cancellation of tickets during the Covid pandemic.
The Delhi District Consumer Disputes Redressal Commission also imposed costs on MakeMyTrip for deficient service and for giving false assurances regarding refund and rescheduling of tickets.
