Tata Consultancy Services urges employees to adopt AI despite revenue risks

Tata Consultancy Services (TCS) has asked employees to use artificial intelligence tools to deliver work faster and at lower cost, even if this reduces the company’s revenue.

Speaking at the Nasscom Technology and Leadership Forum in Mumbai, Chief Executive K Krithivasan said: “We are telling associates that if you find that you can do something faster, better, cheaper with AI, you should probably go and tell your customers, even if it cannibalises revenue.”