CRM co, Zendesk to drive AI from India GCC
Zendesk, a global software company that develops solutions for customer and employee service, is transitioning from being a software-as-a-service (SaaS) customer relationship management (CRM) provider to focusing on artificial intelligence (AI). As part of this shift, Zendesk has established a Global Capability Centre (GCC) in India that is dedicated to innovation and AI development.
