AWS responds after report claims cloud services outages sparked by use of internal AI tools—What the company said

Amazon Web Services has experienced at least two outages in the last few months due to its in-house AI coding assistants, according to a report by Financial Times. However, in a statement to Mint, AWS said that the claim that the outage was caused AI is false and the root cause of the issue was ‘user error’.

“This brief event was the result of user error—specifically misconfigured access controls—not AI.