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    ITNewspapersThe New Indian Express

    Delhi metro integrates AI in everyday metro travel

    Binu Mathew
    By Binu MathewFebruary 18, 2026

    NEW DELHI: As Delhi is hosting a major artificial intelligence summit this week, the city’s own mass transit system is emerging as a practical example of how AI is being deployed in everyday public services.

    The Delhi Metro Rail Corporation (DMRC) has integrated AI across customer service, safety, and operations, quietly transforming the daily commute of millions.

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