Concerns of impact of AI tools on tech services overstated: Nasscom

India’s technology services sector is unlikely to be bypassed by the rapid rise of artificial intelligence (AI) tools, even as global enterprises adopt newer automation-led platforms, industry body Nasscom said, underscoring that AI is more likely to reshape and expand the role played by service providers.

The statement comes amid growing interest in advanced AI tools such as Anthropic’s Claude Cowork, which aim to automate tasks across functions including legal, sales, marketing and data analytics.