Scindia directs BSNL to improve ARPU and quality of service

The Minister for Communications, Jyotiraditya M. Scindia, has directed Bharat Sanchar Nigam Limited (BSNL) to expand its customer base and improve Average Revenue Per User (ARPU), while placing greater emphasis on enhancing Quality of Service (QoS) parameters. These directions were issued during a detailed, circle-wise review of BSNL’s performance and achievements.