CM to introduce 112 as single emergency helpline under ERSS 2.0

In a major overhaul of the capital’s emergency response framework, the Delhi Government will introduce a single emergency helpline number, 112, for all crisis situations. This single helpline will replace the current system of multiple service-specific numbers. Chief Minister Rekha Gupta on Monday said the move, to be implemented under the Emergency Response Support System (ERSS) 2.0, aims to ensure faster, technology-driven and more effective emergency assistance for citizens.