Namma Arasu WhatsApp bot to deliver 51 citizen services

CHENNAI: The state government, in partnership with Meta, on Thursday launched a unified WhatsApp chatbot ‘Namma Arasu’ at UmagineTN 2026, a technology and innovation summit, bringing 51 essential citizen services onto a single digital platform. Developed under the leadership of Tamil Nadu e-Governance Agency (TNeGA), the chatbot is part of the state’s ongoing efforts to strengthen digital public service delivery, an official release said.