AI to revolutionise financial services: Sanjiv Bajaj

Sanjiv Bajaj, Chairman and Managing Director of Bajaj Finserv, said artificial intelligence (AI) will revolutionise the financial services industry. He identified AI as the single biggest opportunity as well as a potential threat.

Bajaj spoke at the Pune Public Policy Festival held in Pune on Friday. He highlighted that Bajaj Finance is now able to process loans in under 30 seconds. Additionally, a significant amount of marketing content—85%—is now generated using AI.