‘The future of HR lies in humanising technology, ‘ says Achal Khanna
As artificial intelligence, hybrid work and digital transformation reshape workplaces, the role of HR is undergoing its most profound shift in decades. Achal Khanna, CEO – Society for Human Resource Management (SHRM) APAC & MENA, believes the future of HR lies in blending technology with empathy. In a conversation with Biswajiban Sharma, she discusses how SHRM is helping organisations prepare for a people-first digital era. Excerpts:
