Capgemini-WNS deal signals shift toward AI-led business transformation
By
Binu Mathew
Months after the acquisition of business process management firm WNS by French IT major Capgemini, the company said that it has given WNS deeper access to advanced technology, consulting and AI-led transformation capabilities alongside strengthening Capgemini’s relatively smaller BPM portfolio.
“Business process transformation in the future will be deeply integrated with technology,” Gautam Singh, Head- Analytics, Data & AI, WNS said in a conversation with Fe.
