AWS CEO Matt Garman: AI agents cannot be replacements for employees, they are ways to..

Amazon Web Services CEO Matt Garman is drawing a clear line on artificial intelligence’s role in the workplace: the technology amplifies human capability rather than eliminating jobs outright.

In an interview with Wired before AWS’s re:Invent conference in Las Vegas, Garman emphasized that AI agents work best as productivity tools, not workforce substitutes. The technology proves most valuable when handling tasks that employees already know how to execute, he said, allowing teams to work faster without fundamentally replacing human judgment.