Zomato hikes platform fee to Rs 12 ahead of festive season

Zomato has raised the platform fee on food delivery orders to Rs 12 from Rs 10, as demand is expected to surge during the festive season. This fee excludes goods and services tax (GST)

The move follows Swiggy’s recent hike, which pushed its platform fee to Rs 14 (inclusive of GST) in select pin codes amid rising order volumes.

Both Zomato and Swiggy had introduced the platform fee, which is a per order levy charges to customers, in 2023 — and have gradually increased the amount since then.

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