Airtel server down, services hit for six hours across Karnataka

BENGALURU: Telecom major Airtel faced a major service disruption on Sunday, leaving thousands of customers across Karnataka, specifically the state capital, unable to make calls or access the internet for up to six hours. The outage, which affected prepaid, postpaid and broadband users alike, sparked a wave of complaints, with many taking to social media.

Outage tracking platform Downdetector recorded a spike in reports beginning around 10.44 am and peaking at 12.15 pm, when over 7,100 users flagged connectivity issues. Subscribers reported weak signals and, in some places, a complete blackout. This marks the company’s second major service failure in less than a week. On August 19, more than 3,500 users had reported similar problems in Delhi NCR.