Ecommerce leads refund grievances with 3,594 cases, Rs 1.34 crore refunds, says NCH

The ecommerce sector has recorded the highest volume of refund-related grievances with 3,594 cases, resulting in refunds worth Rs 1.34 crore facilitated by National Consumer Helpline (NCH), said the Ministry of Consumer Affairs, Food & Public Distribution on Friday.

The NCH successfully facilitated refunds amounting to Rs 2.72 crore in July 2025, addressing 7,256 consumer grievances across 27 sectors, the Ministry of Consumer Affairs, Food & Public Distribution said on Friday.