Rapido fined by CCPA for misleading advertisements, asked to compensate customers

The Central Consumer Protection Authority (CCPA) on Thursday ordered Rapido to pay a penalty of Rs 10 lakh for publishing misleading advertisements and unfair trade practices.

In addition, the authority has also directed the online ride hailing platform to ensure that any consumer who availed the “AUTO IN 5 MIN OR GET ₹50” offer and did not receive the promised Rs 50 compensation shall be reimbursed the said amount in full without any further delay or condition.