Duolingo CEO on the AI memo that created outrage: Some people assume that it’s…

Duolingo CEO Luis von Ahn acknowledged he failed to provide adequate context when announcing the language-learning company’s pivot to become “AI-first” earlier this year, sparking widespread user backlash and subscription cancellation threats. In a recent interview with The New York Times, von Ahn took responsibility for the confusion, saying the memo was misinterpreted as a cost-cutting measure rather than a strategic enhancement.

Company maintains no layoff policy despite AI integration push