Data leak from Gurugram call centre leads to Rs 2.60 cr credit card fraud; 18 nabbed

Eighteen people were arrested for duping State Bank of India (SBI) credit card holders across the country, except those from Delhi, of nearly Rs 2.6 crore, the Delhi Police said on Saturday.

The accused, who were arrested in a six-month-long operation, allegedly obtained confidential data of customers through insiders at a call centre in Gurugram, posed as bank executives, and tricked the targets into revealing sensitive details such as one-time passwords (OTPs) and card verification values (CVVs), an officer said.