‘Big believer in law of land’: Amazon plays compliance card as watchdogs eye e-commerce tricks

New Delhi: Amid a growing regulatory scrutiny on online platforms, Amazon India head Samir Kumar has asserted that the e-commerce company is a “big believer” in customer-centricity and adherence to local laws, and is fully prepared to address any findings and ensure consumers remain well supported.

The comment comes at a time when there is rising regulatory glare on online companies. The Central Consumer Protection Authority (CCPA) had issued an advisory to e-commerce platforms to conduct self-audits to detect ‘dark patterns’ and ensure they are swiftly eliminated. The self-declarations by the platforms will enable fair digital ecosystem along with building trust between consumers and e-commerce platforms, CCPA had said in June.