India’s Food Delivery Shakeup: Why Thousands of Restaurants Are Betting on Waayu Over the Big Giants

Chennai (Tamil Nadu) [India], August 13: India’s food delivery industry is at a pivotal crossroads. After years of growing dependence on a few dominant players, a new wave of restaurant sentiment is quietly transforming the delivery ecosystem. The shift isn’t loud—but it’s growing louder by the day.

In a few cities, some restaurants are taking a bold step: pausing or rethinking their ties with major delivery aggregators, while restaurant associations have raised points about commission structures and support. At the same time, new players like Zepto and Rapido are entering the space, promising lower commission rates to appeal to restaurants.