Sam Altman promises more upgrades for ChatGPT users after GPT-5 backlash

Following widespread criticism over the rollout of GPT-5, OpenAI CEO Sam Altman has pledged to introduce more upgrades for ChatGPT users, including improved model variety, higher usage limits, and better responsiveness. The backlash stemmed from paying subscribers feeling shortchanged after the GPT-5 update, with some canceling their Plus plans over perceived downgrades in capability and tone. Altman acknowledged these concerns in a recent post, assuring users that OpenAI is working on adjustments that will deliver greater value, enhance reliability, and provide a smoother experience for both free-tier and Plus-tier customers.

Sam Altman addresses GPT-5 criticism