Food businesses must display license, QR code of mobile app to register consumer complaints: FSSAI

Food regulator FSSAI has directed all food business operators (FBOs) to display licences at an appropriate place in their premises.

They have also been told to display QR code of a mobile app meant for registering consumer complaints.

The move is aimed at empowering consumers and ensuring food safety.

“Food Safety and Standards Authority of India (FSSAI) has asked all FBOs, including restaurants, dhabas, cafes, and eateries, to display their FSSAI License/ registration certificate with the QR code of Food Safety Connect App in customer-visible areas, such as entrances, billing counters, or seating areas,” according to a statement.