TCS layoffs signal it’s time to rewire the IT business model

Tata Consultancy Services’ (TCS) announcement that it will lay off 2% of its global workforce or about 12,000 employees, primarily from middle and senior levels, is being seen by industry veterans and analysts as the clearest sign that the domestic IT sector needs to fundamentally rewire its business model. The long-standing emphasis on headcount as a metric of success is now giving way to a sharper focus on productivity, outcomes, and future-readiness.