Hotmail and Outlook outage affects millions across UK and US: Here’s what Microsoft users can do to resolve the issue?

Millions woke up on Thursday to find themselves locked out of their Hotmail and Outlook accounts. Early on 10 July, reports poured in from the UK, US, India, Canada, Germany and beyond. Many could not log in at all, while others faced endless error messages about invalid passwords or invalid licences.

Outage trackers like DownDetector logged spikes through Wednesday night into Thursday morning. In London, New York, Toronto, Delhi and Sydney, both the mobile app and desktop sites failed for thousands.