‘Don’t treat AI projects as isolated experiments’: Rajesh Ganesan

ManageEngine, the enterprise IT management arm of Zoho, is expanding its operations—focusing on growing their workforce, opening new data centres, investing in AI research and enhancing their on-ground presence across cities. The company is also seeing increasing interest from enterprises for AI agents. With India poised to become its second-largest market by next year, Rajesh Ganesan, president of ManageEngine, speaks to Sudhir Chowdhary on its expansion plans and how GenAI is beginning to impact IT management. Excerpts: