Welcome to your job interview. Your interviewer is AI

When Jennifer Dunn, 54, landed an interview last month through a recruiting firm for a vice president of marketing job, she looked forward to talking to someone about the role and learning more about the potential employer.

Instead, a virtual artificial intelligence recruiter named Alex sent her a text message to schedule the interview. And when Dunn got on the phone at the appointed time for the meeting, Alex was waiting to talk to her.