TCS calls generative artificial intelligence a ‘civilisational shift,’ plans large workforce

India’s largest IT services company, TCS, believes that generative artificial intelligence (AI) is not just another tech cycle but a “civilisational shift” which will positively benefit every industry.

Tata Sons chairman N. Chandrasekaran, who also chairs the TCS board, said the $30 billion IT services company will create a “large pool” of AI agents to work alongside humans and deliver solutions in a “human+AI” model in the future.