Concentrix Launches iX Hero™ Agentic AI Apps to Solve Critical Pain Points of the Customer Experience
By
Binu Mathew
Gurgaon (Haryana) [India], May 27: Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, has announced the launch of iX Hero™, the latest product in its Intelligent Experience (IX) suite.
iX Hero™ is an agentic AI-powered application that works together with a human in the loop to supercharge the way customer experience is delivered, from quick fixes to complex questions.