‘Pay more, get picked up faster?’ – Uber’s advanced tip feature sparks govt backlash
By
Binu Mathew
The Central Consumer Protection Authority (CCPA), India’s apex consumer rights body, has issued a formal notice to ride-hailing giant Uber over its contentious “advance tip” feature, which allegedly incentivises customers to pay a tip upfront in exchange for quicker ride confirmations. The move follows direct intervention from Union Consumer Affairs Minister Pralhad Joshi, who has labelled the practice as unethical and a violation of fair trade norms.