CCPA notice to Uber for ‘forcing’ advance tip payments for faster service
By
Binu Mathew
NEW DELHI: The Central Consumer Protection Authority (CCPA) has issued a notice to taxi aggregator Uber for allegedly pressuring users to pay a tip in advance to receive faster service.
In recent months, the app-based taxi platform has been encouraging users to tip ahead of time in return for quicker service.
Union Minister of Consumer Affairs, Food and Public Distribution, and New and Renewable Energy, Prahlad Joshi, said such practices amount to “unfair trade” and must be stopped.