Insurance on WhatsApp: How to buy and manage policies, claim settlements

WhatsApp serves various daily purposes: messaging, booking travel tickets and making cashless payments. Now, insurance companies are using the digital platform for selling policies and settling claims.

Customers can manage their insurance plans in a WhatsApp conversation, just like texting a friend.

Several top insurers and platforms have rolled out WhatsApp-based services. Here’s a look at the frontrunners: