Virat Kohli’s favorite fitness tracker Whoop revises free upgrade policy after customer backlash

In response to the criticism, Whoop has announced that it will uphold its commitment to offer a free upgrade—but only for members who have more than 12 months remaining on their current subscription.

“We’re updating our upgrade eligibility to ensure it reflects both our values and your expectations. We heard your feedback, especially from those of you with more than 12 months remaining on your membership,” Whoop tweeted.