IBM replaces about 200 HR roles with AI agents
By
Binu Mathew
In what could be seen as an emerging industry trend, International Business Machines Corporation (IBM) is undergoing a strategic transformation by integrating artificial intelligence (AI) into its operations—leading to the replacement of several hundred human resources (HR) positions. This move aligns with a broader trend in which AI is increasingly used to automate routine tasks, allowing human employees to focus on more complex, client-facing, and strategic roles.