Small businesses investing in AI doubled in 2024: Survey

Indian small businesses adopting artificial intelligence (AI) are growing, with the number of firms investing in AI more than doubling in 2024, according to CPA Australia’s latest Asia-Pacific Small Business Survey. India saw a sharp rise in small businesses allocating resources to AI, doubling from 13 per cent in 2023 to 26 per cent in 2024. The count grew from 11 per cent in 2022, seven per cent in 2021 and six per cent in 2020.

According to the survey, technology investments also improved profitability for 66 per cent of Indian respondents in 2024, higher than the Asia-Pacific average of 56 per cent.