SC mandates inclusive digital KYC process for persons with disabilities – ‘Right to digital access part of Article 21’

The Supreme Court on April 30 directed the revision of the digital Know-Your-Customer (KYC) norms to enable persons with facial disfiguration due to acid attacks or visual impairment to Access banking and e-governance services.

Legal news website LiveLaw reported that Justices JB Pardiwala and R Mahadevan emphasised in the judgement, that the state has an obligation to design an inclusive digital ecosystem that is accessible to all, including marginalised and vulnerable persons.