‘Digital access is a right’: SC directs KYC changes for disabled persons

The Supreme Court on Wednesday said digital access constitutes a fundamental right. It also gave several instructions to make the know-your-customer (KYC) process easier for acid attack survivors with eye injuries and for others who have low vision or are visually impaired, Bar and Bench reported.

The ruling came in response to two public interest litigations (PILs) focused on the challenges faced by those with disabilities in accessing digital platforms.