Delhi HC notice to Swiggy, Zepto over inaccessibility for persons with disabilities

NEW DELHI: The Delhi High Court has taken up a plea alleging that food and grocery delivery apps Swiggy and Zepto continue to exclude persons with disabilities (PwDs), particularly the visually impaired, from independently accessing their platforms.

Justice Sachin Datta, on Wednesday, issued notices to both companies as well as to the Ministry of Electronics and Information Technology (MeitY), seeking their responses by May 28. The court’s order came while hearing a petition filed by Mission Accessibility, an NGO working to uphold the digital rights of the disabled.