Zelle App Shuts Down: Why it happened and how users can still transfer money

Zelle, the popular peer-to-peer payment platform, has officially shut down its standalone mobile app as of April 1, 2025. Users can now access Zelle exclusively through their bank or credit union’s mobile app or online banking platform.

Reason behind the shut down of Zelle app

The decision to discontinue the app comes after Zelle reported that only 2% of its transactions were conducted via the standalone app. Most users already rely on their banking apps to send and receive money, making the standalone app redundant.