‘SaaS space will see more consolidation’: Khadim Batti

As the SaaS industry consolidates, Whatfix wants to use the current environment to beef up its adjacent offering. At its core, Whatfix is a digital adoption platform that helps enterprises support their employees by providing in-app user guidance for applications they use. Its co-founder and CEO Khadim Batti talks to Ayanti Bera about his growth plans, advancements in AI, and more. Excerpts: